CreditRefresh Help
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One assistant for disputes, credit reports, billing, and the Fair Credit Reporting Act — trained on every article in this help center.
Assistant ready·Cites FCRA & help-center articles
Trained on 25 articles· Cites Fair Credit Reporting Act· Read-only access
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What people are reading
Credit Reports
Why are my three credit scores different?
3 min read · updated 10 days ago
Troubleshooting
What is a charge-off and how does it affect your credit?
3 min read · updated 10 days ago
Getting Started
What is CreditRefresh and how does it work?
3 min read · updated 10 days ago
FCRA & Your Rights
FCRA Section 611 explained: your right to dispute
5 min read · updated 10 days ago
All topics
Browse by topic
01 · Onboarding
5 articles
Getting Started
Connect bureaus, run your first scan, and read the report.
- Is CreditRefresh a credit repair company?
- Is my data safe with CreditRefresh?
- What is CreditRefresh and how does it work?
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02 · Disputes
7 articles
Disputes & Letters
How the AI drafts letters and what to expect after sending.
- What Metro 2 Actually Is (and Why 'Metro 2 Letters' Don't Work)
- What does it mean when a dispute is "verified"?
- What is a Method of Verification (MOV) request?
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03 · Reports
4 articles
Credit Reports
How report pulls work and why the three bureaus disagree.
- Why are my three credit scores different?
- What's the difference between a soft pull and a hard pull?
- What factors actually determine my credit score?
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04 · Billing
0 articles
Account & Billing
Plans, invoices, cancellation, refunds.
- No articles yet.
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05 · Rights
6 articles
FCRA & Your Rights
What federal law actually guarantees you.
- Can I dispute credit report errors on my own?
- When should you involve the CFPB?
- FCRA Section 609 explained: information disclosure requests
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06 · Fixes
3 articles
Troubleshooting
Bureau connections, frozen reports, sign-in issues.
- What is a charge-off and how does it affect your credit?
- What is identity theft and how does it affect your credit?
- What is a credit freeze and how does it work?
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