CreditRefresh Help
Ask anything.
One assistant for disputes, credit reports, billing, and the Fair Credit Reporting Act — trained on every article in this help center.
Assistant ready·Cites FCRA & help-center articles
Trained on 88 articles· Cites Fair Credit Reporting Act· Read-only access
Popular this week
What people are reading
Credit Reports
What's a good credit score?
3 min read · updated 1 month ago
Troubleshooting
Why did my credit score drop?
3 min read · updated 1 month ago
Account & Billing
How much does CreditRefresh cost?
3 min read · updated 1 month ago
Getting Started
How long until I see results with CreditRefresh?
3 min read · updated 1 month ago
Credit Reports
Why are my three credit scores different?
3 min read · updated 2 months ago
Troubleshooting
What is a charge-off and how does it affect your credit?
3 min read · updated 2 months ago
Getting Started
What is CreditRefresh and how does it work?
3 min read · updated 2 months ago
FCRA & Your Rights
FCRA Section 611 explained: your right to dispute
5 min read · updated 2 months ago
All topics
Browse by topic
01 · Onboarding
10 articles
Getting Started
Connect bureaus, run your first scan, and read the report.
- How do I connect my credit report to CreditRefresh?
- What happens after I sign up for CreditRefresh?
- Which credit bureaus does CreditRefresh work with?
Browse all
02 · Disputes
23 articles
Disputes & Letters
How the AI drafts letters and what to expect after sending.
- Should I dispute with all three bureaus at once?
- What documents should I include with a dispute?
- How does CreditRefresh send my dispute letters?
Browse all
03 · Reports
18 articles
Credit Reports
How report pulls work and why the three bureaus disagree.
- How do I read my credit report?
- Can hard inquiries be removed from my credit report?
- How does becoming an authorized user affect your credit?
Browse all
04 · Billing
8 articles
Account & Billing
Plans, invoices, cancellation, refunds.
- How do I delete my account and my data?
- What is CreditRefresh's refund policy?
- How do I get a receipt for my subscription?
Browse all
05 · Rights
19 articles
FCRA & Your Rights
What federal law actually guarantees you.
- What is an adverse action notice?
- Can you sue under the FCRA?
- Can employers and landlords check your credit?
Browse all
06 · Fixes
10 articles
Troubleshooting
Bureau connections, frozen reports, sign-in issues.
- The bureau didn't respond within 30 days. Now what?
- Why isn't my credit report refreshing?
- I can't log in to my account. What should I do?
Browse all
Still need help?
A founder will answer.
Pre-launch, every message reaches one of three founders. We answer within the hour during US business days.