CreditRefresh Help
Ask anything.
One assistant for disputes, credit reports, billing, and the Fair Credit Reporting Act — trained on every article in this help center.
Assistant ready·Cites FCRA & help-center articles
Trained on 38 articles· Cites Fair Credit Reporting Act· Read-only access
Popular this week
What people are reading
Credit Reports
What's a good credit score?
3 min read · updated 17 days ago
Troubleshooting
Why did my credit score drop?
3 min read · updated 17 days ago
Account & Billing
How much does CreditRefresh cost?
3 min read · updated 17 days ago
Getting Started
How long until I see results with CreditRefresh?
3 min read · updated 22 days ago
Credit Reports
Why are my three credit scores different?
3 min read · updated 1 month ago
Troubleshooting
What is a charge-off and how does it affect your credit?
3 min read · updated 1 month ago
Getting Started
What is CreditRefresh and how does it work?
3 min read · updated 1 month ago
FCRA & Your Rights
FCRA Section 611 explained: your right to dispute
5 min read · updated 1 month ago
All topics
Browse by topic
01 · Onboarding
6 articles
Getting Started
Connect bureaus, run your first scan, and read the report.
- Is my data safe with CreditRefresh?
- How long until I see results with CreditRefresh?
- Is CreditRefresh a credit repair company?
Browse all
02 · Disputes
7 articles
Disputes & Letters
How the AI drafts letters and what to expect after sending.
- What Metro 2 Actually Is (and Why 'Metro 2 Letters' Don't Work)
- What does it mean when a dispute is "verified"?
- What is a Method of Verification (MOV) request?
Browse all
03 · Reports
6 articles
Credit Reports
How report pulls work and why the three bureaus disagree.
- What's a good credit score?
- What is credit utilization and how does it affect my score?
- Why are my three credit scores different?
Browse all
04 · Billing
4 articles
Account & Billing
Plans, invoices, cancellation, refunds.
- How do I update my payment method?
- When does billing start? Will I be charged on the waitlist?
- How much does CreditRefresh cost?
Browse all
05 · Rights
8 articles
FCRA & Your Rights
What federal law actually guarantees you.
- Statute of limitations vs. the 7-year reporting rule
- FCRA Section 623 explained: what data furnishers must do
- Can I dispute credit report errors on my own?
Browse all
06 · Fixes
7 articles
Troubleshooting
Bureau connections, frozen reports, sign-in issues.
- My dispute came back "verified" — what are my next steps?
- Why is my frozen credit report blocking a scan?
- Why did my credit score drop?
Browse all
Still need help?
A founder will answer.
Pre-launch, every message reaches one of three founders. We answer within the hour during US business days.