Who is on your credit report?

Look up the collection agency or debt buyer reporting on your credit. Every profile covers who the company is, what it collects, its CFPB complaint record, and the exact steps to dispute an account that is inaccurate, unverifiable, or not yours.

Frequently asked questions

Can a collection agency be removed from my credit report?

Only if the entry is inaccurate, incomplete, or unverifiable. You have the right to dispute under FCRA Section 611, and the bureau has 30 days to investigate. Accurate collections generally stay for up to seven years from the original delinquency.

Should I pay a collector before disputing?

Validate the debt first. Ask the collector to prove the debt is yours, the amount is right, and it has the right to collect. Paying an invalid or unverifiable debt can waste money and will not necessarily fix your credit.

What is the difference between a debt buyer and a collection agency?

A debt buyer purchases charged-off accounts outright and owns the debt; a collection agency collects on behalf of the original creditor for a fee. Both must follow the FDCPA and report accurately under the FCRA.

Where do the complaint numbers on these pages come from?

The CFPB Consumer Complaint Database, a public federal record of consumer complaints. We count debt collection complaints matched to each company. Complaint counts reflect consumer submissions, not verified wrongdoing.