How to Remove Midland Credit Management From Your Credit Report
Midland Credit Management (MCM) is a San Diego debt buyer owned by Encore Capital Group. It buys charged-off credit card, personal loan, and phone accounts, sometimes reported as Midland Funding, and adds them to your credit file as collections. If the MCM entry is inaccurate, incomplete, or unverifiable, you can dispute it and have it removed from your report.
Last reviewed Jul 12, 2026
- Also appears as
- MCM, Midland Funding, Encore Capital
- Company type
- Debt buyer (purchases debts outright)
- Parent company
- Encore Capital Group
- Headquarters
- San Diego, California
- Collects
- charged-off credit card, personal loan, and phone debt
Midland Credit Management complaint record
- Attempts to collect debt not owed13,126
- Took or threatened to take negative or legal action6,654
- Written notification about debt5,206
- False statements or representation4,860
Source: CFPB Consumer Complaint Database, debt collection complaints matched to this company, retrieved Jul 12, 2026. Complaint counts alone do not establish wrongdoing.
Who is Midland Credit Management?
Midland Credit Management, or MCM, is a debt buyer based in San Diego, California, and a subsidiary of Encore Capital Group. Unlike a collection agency that works for the original creditor, a debt buyer purchases charged-off accounts and becomes the new owner of the debt, so when MCM contacts you, it is collecting for itself.
MCM buys charged-off credit card, personal loan, and phone debt. Its regulatory history is worth knowing: the CFPB placed the company under a consent order in 2015, and took additional action against it in 2020.
Why is Midland Credit Management on my credit report?
An MCM entry means a creditor you once had, most often a credit card issuer, personal loan lender, or phone carrier, gave up on collecting, charged off the balance, and sold the account. MCM then added its own collection tradeline to your credit file.
Look for the account under Midland Credit Management, MCM, Midland Funding, or Encore Capital. Older accounts were often reported under Midland Funding before being moved to the MCM name, so the same debt can look like two different collectors at first glance. It should only be reported once.
One quirk of purchased debt is the balance itself. The amount MCM reports may include interest or fees added after the charge-off, so compare it against your last statement from the original creditor. If the numbers do not line up, say so specifically when you dispute.
Is Midland Credit Management legit or a scam?
MCM is a legitimate, registered company, one of the biggest names in debt buying, and not a scam. Legitimacy is not the same thing as accuracy, though, so treat every MCM balance as unproven until it is validated.
The CFPB has logged 32,069 complaints about Encore Capital Group companies in the past three years and 50,689 all time. "Attempts to collect debt not owed" leads the list with 13,126 complaints, ahead of "took or threatened to take negative or legal action" (6,654), written notification problems (5,206), and "false statements or representation" (4,860). These are consumer reports rather than proven violations, but with numbers like that, insisting on documentation is just common sense. The full records are searchable in the CFPB complaint database.
How Midland Credit Management affects your credit score
A fresh collection from MCM can knock a meaningful number of points off your score, and it keeps hurting most while it is recent. The tradeline can remain for up to seven years from your original missed payment with the first creditor, not from the date MCM bought the account.
Under FICO 9, FICO 10, and VantageScore 3.0 and 4.0, a paid collection stops counting against you entirely. Plenty of lenders still score applications with older FICO versions, which is why disputing an inaccurate MCM entry beats paying it, but a paid MCM account is far better than an unpaid one going forward. Our comparison of paid vs unpaid collections covers the difference in detail.
How to remove Midland Credit Management from your credit report
Disputing cannot erase a debt that is real, accurate, and verifiable. What it can do is force MCM and the bureaus to prove every detail of a purchased account, and purchased accounts fail that test more often than you might think. Here is the process:
- Get your Equifax, Experian, and TransUnion reports at annualcreditreport.com and list every entry from MCM, Midland Funding, or Encore Capital, along with the original creditor and balance each one shows.
- If MCM contacted you within the last 30 days, send a debt validation letter now. FDCPA Section 809 forces MCM to stop collecting until it validates. Past the 30-day window you can still ask for verification, but the automatic collection pause is gone.
- File disputes with each credit bureau reporting the account. FCRA Section 611 starts a 30-day investigation clock. Focus on the original creditor name, the amount, and the delinquency date; when a credit card or phone account changes hands from the creditor to Midland Funding to MCM, those details frequently get garbled. Not sure which dispute route fits? Compare Section 609 and Section 611 disputes.
- Dispute with Midland Credit Management directly too. Furnishers have an independent duty under the FCRA to investigate and correct what they report.
- If the account is verified and genuinely yours, negotiate with eyes open. Pay-for-delete is never guaranteed, MCM is unlikely to promise deletion in writing, and you should not rely on a phone assurance. Settling still converts the entry to a paid collection, which newer scoring models ignore.
- Blown deadlines or a rubber-stamp verification with no documents? Complain to the CFPB and keep copies of everything.
Your rights when dealing with Midland Credit Management
You have the same federal protections against MCM as against any collector:
- FDCPA Section 806 prohibits harassment, including repeated calls intended to annoy, obscene language, and threats of violence.
- Regulation F caps calls at 7 in any 7-day period per debt, and bans calling within 7 days of an actual phone conversation about that debt. Details in our 7-in-7 rule guide.
- Validation rights let you demand proof of the debt and of MCM's ownership before you pay.
- The FCRA requires accurate reporting and honest investigation of your disputes.
One more thing before you send money: every state sets its own statute of limitations on old credit card and loan debt, and in some states even a small payment can restart the limitations period. Check your state in our statute of limitations guide first.
Frequently asked questions
Why is Midland Credit Management calling me?
MCM most likely bought a charged-off credit card, personal loan, or phone account with your name on it. It now owns that balance and is collecting for itself. Before you discuss payment, send a written validation request so MCM has to prove the debt is actually yours.
Should I pay Midland Credit Management or the original creditor?
Once MCM buys the account, the original creditor no longer owns it, so payment goes to MCM. Only pay after the debt is validated and you have confirmed the statute of limitations in your state. Get any settlement agreement in writing before sending money.
Can Midland Credit Management sue me?
Yes, if the debt is within your state's statute of limitations. CFPB data shows 6,654 complaints in three years about MCM taking or threatening legal action, so treat any court papers seriously. Respond by the deadline; a default judgment can lead to wage garnishment in many states.
Will MCM delete the account if I pay?
Do not count on it. Pay-for-delete is not required by law, collectors rarely agree to it in writing, and a verbal promise is unenforceable. Paying still helps you under FICO 9, FICO 10, and VantageScore 3.0 and 4.0, which ignore paid collections.
What were the CFPB actions against Midland Credit Management?
The CFPB placed the company under a consent order in 2015 and took additional action in 2020 related to its collection practices. That history does not make your specific debt invalid, but it is a good reason to demand full documentation before paying.
CreditRefresh is not a law firm and this page is not legal advice. Company information comes from public records and the CFPB Consumer Complaint Database and may change. Complaint counts reflect consumer submissions, not verified wrongdoing. Accurate negative information generally cannot be removed from a credit report; you have the right to dispute information that is inaccurate, incomplete, or unverifiable.
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