How to Remove Radius Global Solutions From Your Credit Report

Radius Global Solutions is a Minnesota-based collection agency that recovers healthcare, telecom, and financial services debt for original creditors. It drew 4,455 CFPB complaints in the past three years, with attempts to collect debt not owed as the top issue. You can dispute an inaccurate or unverifiable Radius entry, and special reporting rules protect you on medical collections.

Last reviewed Jul 12, 2026

Also appears as
Radius Global
Company type
Collection agency (collects for original creditors)
Headquarters
Minnesota
Collects
healthcare, telecom, and financial services debt

Radius Global Solutions complaint record

4,455
CFPB complaints in the last 3 years
6,763
CFPB complaints all time
What people complain about most
  • Attempts to collect debt not owed2,289
  • Written notification about debt732
  • Took or threatened to take negative or legal action598
  • False statements or representation564

Source: CFPB Consumer Complaint Database, debt collection complaints matched to this company, retrieved Jul 12, 2026. Complaint counts alone do not establish wrongdoing.

Who is Radius Global Solutions?

Radius Global Solutions is a collection agency headquartered in Minnesota. A collection agency differs from a debt buyer in one key way: it is usually hired by the original creditor to recover money, so the hospital, phone carrier, or bank you first owed may still own your account.

Radius works heavily in healthcare, alongside telecommunications and financial services debt. If its name is sitting on your credit report, the account probably traces back to a medical bill, an old phone or cable account, or a banking product. Because Radius is working the account rather than owning it, the original creditor often still has a say in how the balance gets handled, which matters later if you negotiate.

Why is Radius Global Solutions on my credit report?

Radius Global Solutions typically appears because a company you did business with handed an unpaid balance over for collection. On your report or in letters it may show up as Radius Global Solutions or the shorter Radius Global.

Medical billing is one of the most common sources. Insurance denials, coding mistakes, and bills mailed to old addresses regularly turn into collections that patients never knew existed. The CFPB complaint data reflects this mix: consumers tagged 945 complaints to telecommunications debt, 433 to credit card debt, and 236 to medical debt. Whatever the source, you are entitled to see proof before you treat the balance as real.

Radius can also appear while you are still sorting things out with the original biller. If your insurer eventually pays a claim, or the provider corrects a billing mistake, the collection entry does not always get updated on its own. Comparing what the original creditor says you owe with what Radius reports is one of the fastest ways to catch an error worth disputing.

Is Radius Global Solutions legit or a scam?

Radius Global Solutions is a legitimate, registered collection agency, not a scam. Legitimate does not mean infallible, though, and no collection account should be paid before it is verified. When someone claiming to be Radius reaches out, ask for the company name, the original creditor, and a written validation notice. A legitimate agency provides all three without pushback, and a refusal to put things in writing is itself a warning sign.

The CFPB has logged 4,455 complaints about Radius in the past three years and 6,763 all time. The leading issue is attempts to collect debt not owed, with 2,289 complaints, followed by 732 complaints about written notification, 598 about threatened negative or legal action, and 564 about false statements or representation. One detail worth knowing: 2,685 of the recent complaints were closed with non-monetary relief. These are consumer submissions rather than proven violations, but they are a strong argument for putting every request in writing.

How Radius Global Solutions affects your credit score

Any collection tradeline can drag your score down by a meaningful amount, and the newer the entry, the more it hurts. Under FCRA Section 605 it can stay for seven years from the original delinquency. Newer scoring models, FICO 9 and 10 and VantageScore 3 and 4, disregard collections that have been paid, though many lenders still score you with older versions.

If your Radius account is medical, special rules work in your favor. The three national bureaus, Equifax, Experian, and TransUnion, removed paid medical collections entirely, so a medical collection comes off your report once it is paid. They also stopped reporting unpaid medical collections under $500. A small medical balance may never appear at all, and a larger one must disappear after you pay it. Our paid vs unpaid collections guide breaks down how each scenario is scored.

How to remove Radius Global Solutions from your credit report

  1. Get your reports from all three bureaus at annualcreditreport.com and list every Radius Global Solutions entry, including the original creditor, balance, and dates.
  2. Request validation in writing. Within 30 days of Radius's first contact, FDCPA Section 809 forces it to stop collecting until it validates the debt. Past 30 days, you can still demand verification, just without the automatic pause. For a medical account, also ask the provider for an itemized bill and confirm your insurance actually processed the claim.
  3. Dispute anything inaccurate or unverifiable with each bureau under FCRA Section 611. The bureaus have 30 days to investigate, and entries that cannot be verified must be deleted. Our collection removal walkthrough shows what a strong dispute looks like.
  4. File a dispute with Radius directly as well. Furnishers are legally required to investigate the accuracy of the accounts they report.
  5. If the account is verified and accurate, consider your options honestly. A paid medical collection must be removed under bureau policy. For other debt types, pay-for-delete is not guaranteed and rarely offered in writing, but paying still neutralizes the account under the newer scoring models.
  6. Escalate to the CFPB if Radius or a bureau misses its deadline or verifies the debt without sending proof.

Your rights when dealing with Radius Global Solutions

Under the FDCPA, Radius cannot harass or abuse you (Section 806), and Regulation F limits it to 7 calls in 7 days per debt. You have the right to written validation and the right to tell it how, and whether, to contact you.

The FCRA guarantees accurate reporting and a real investigation of your disputes. Also check the statute of limitations before paying anything old. The time limit for suing varies by state, and in some states a partial payment restarts the clock on time-barred debt. Our statute of limitations by state guide lists the rules where you live.

Put every request and dispute in writing and keep copies. For medical accounts, hold on to the explanation of benefits from your insurer alongside your dispute letters, because it is often the single strongest piece of evidence that a balance was billed in error.

Frequently asked questions

Should I pay Radius Global Solutions?

Verify the debt first, especially if it is medical. Ask Radius for validation, ask the provider for an itemized bill, and confirm your insurance processed the claim. Paying an unverified balance can waste money on a bill that was never really yours or was already covered.

Will paying Radius Global Solutions remove it from my credit report?

If the account is medical, yes: the three national bureaus delete paid medical collections entirely. For telecom or financial accounts, the entry can remain up to seven years even after payment, though FICO 9, FICO 10, VantageScore 3, and VantageScore 4 ignore paid collections when scoring you.

Why is Radius Global calling me?

Radius Global Solutions is usually hired by a hospital, phone carrier, or financial company to collect an unpaid balance, so a call means one of those creditors sent your account to collections. Ask for written validation before discussing payment, and remember Regulation F limits collectors to 7 calls in 7 days per debt.

Can Radius Global Solutions sue me?

As a collection agency, Radius collects on behalf of creditors, and lawsuits over unpaid accounts are possible while the debt is within your state's statute of limitations. If you are served with court papers, respond before the deadline instead of ignoring them.

How long will Radius Global Solutions stay on my credit report?

Up to seven years from the date of the original delinquency, under FCRA Section 605. Medical accounts are the exception: paid medical collections are removed early, and unpaid medical collections under $500 are not reported by the big three bureaus at all.

CreditRefresh is not a law firm and this page is not legal advice. Company information comes from public records and the CFPB Consumer Complaint Database and may change. Complaint counts reflect consumer submissions, not verified wrongdoing. Accurate negative information generally cannot be removed from a credit report; you have the right to dispute information that is inaccurate, incomplete, or unverifiable.

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