Fixes

Why did my credit score drop?

Credit scores are recalculated every time your report changes. Common reasons for a drop include a new hard inquiry, a higher balance or utilization, a late or missed payment, a closed account, or a new collection or charge-off. Some drops reflect real activity; others come from reporting errors you can dispute. Check what changed on your report before assuming the worst.

3 min read·Last reviewed 5 months ago

Why does your credit score change?

Your credit score isn't a fixed number — it's recalculated every time one of the bureaus updates your file. A drop almost always traces back to something that changed on the underlying report. The first step isn't to panic; it's to find out what moved.

What are the most common reasons a credit score drops?

Most drops come from one of a handful of causes:

  • A new hard inquiry from applying for credit. One inquiry is usually a small, temporary dip; several in a short window hit harder.
  • Higher balances or utilization. If your reported balances went up — even if you pay in full later — your utilization ratio rises and your score can fall.
  • A late or missed payment. Payment history is the single biggest scoring factor, so a new 30-day late can cause a steep drop.
  • A closed account. Closing a card lowers your available credit and can shorten your average account age.
  • A new collection, charge-off, or public record. These are major negative items and cause the largest drops.
  • A paid-off loan. Counterintuitively, paying off and closing an installment loan can lower your score slightly by reducing your credit mix.

Can a reporting error cause a score drop?

Not every drop reflects something you did. A payment marked late that you actually paid on time, a balance that's wrong, an account that isn't yours, or a duplicate collection can all push your score down. These are exactly the kind of inaccuracies the FCRA gives you the right to dispute.

What should you check first after a score drop?

Before assuming the worst, pull your report and compare it to what you remember:

  • Did a new account, inquiry, or collection appear that you don't recognize?
  • Did a balance jump higher than it should be?
  • Is a payment marked late that you paid on time?
  • Did an old account get closed or re-reported?

If everything on the report is accurate, the drop reflects real activity and the fix is time and good habits. If something is wrong, that's a dispute.

How can CreditRefresh help after a score drop?

CreditRefresh scans your report and flags items that look inaccurate — wrong balances, misreported late payments, accounts that aren't yours, duplicates. When it finds one, it drafts a dispute letter for your review; once you approve it, you mail it yourself or have RushMail send it for a small per-letter fee. It can't raise a score that dropped for legitimate reasons, but it can clear the errors that are dragging it down unfairly.

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