What does one client credit cover?
One credit pays for one client and one bankruptcy case. With the client’s permission, your firm gets a first report from all three bureaus, tools to review the case, and draft letters and case summaries. Additional reports, court documents, and mailing cost extra.
When is a client credit used?
Under this proposal, CreditRefresh sets aside one credit when you request the first report and uses that credit when the report arrives. Sending an invitation or starting an identity check does not use a credit. If the report request fails, the credit returns to your balance.
Is this a monthly subscription?
No monthly software fee is proposed. Your firm pays for a bundle of clients and buys another bundle when needed. Ongoing credit monitoring is not included.
Can I get an updated credit report?
Yes. An additional report from all three bureaus is proposed at $25 per client. Order a new report when you need to check for changes. The first client credit does not cover additional reports. Timing depends on report availability and the case’s progress.
Do credits expire?
The proposed term is 12 months from purchase. Older credits are used first. CreditRefresh would show the balance and expiration date before a purchase.
What happens to team access after 12 months?
Under this proposal, the largest bundle bought in the past 12 months sets your team limit. If that limit drops, your firm may need a new bundle before adding team members or starting new reviews. Access to existing cases would continue during the change. The final rules for case access and how long documents are kept still need to be set.
Will my client be charged?
Your firm pays for the review. Your client would not be asked to pay for the same review. If the client chooses a separate personal membership, that membership has its own price.
Can I buy a bundle from this page?
Checkout is not connected, and this page takes no payment. Create your account to set up your firm workspace, or email support@creditrefresh.ai to ask about a bundle.